❖ Ideal for Professional Colleges

Hope you might have heard about the new AICTE instruction regarding the establishment of Grievance Redressal Mechanism for online registration as well as disposal of the grievances in higher educational institutions. According to the new regulation, it is mandatory for every AICTE-approved institution to establish online complaint mechanism in campus to address the grievances of students and faculty members and for maintaining annual approval by the AICTE.

EduGrievance is a comprehensive complaints redressal system to streamline the grievance handling in your institution with immediate effect. This innovative solution will enable you to receive and act on complaints and grievances reported by students, teachers and parents as well as to inform AICTE regarding the number of grievances received, disposed off and pending through online monthly status report. It is obvious that implementation of EduGrievance in your institute would help to go a long way creating confidence in the users and promoting harmony in your organization.

Highlights of EduGrievance:

  • Login using unique username and password by Students, Parents, Teachers and other staff
  • Register complaints/grievances online
  • View status of complaints
  • Login for Admin and Grievance cell members
  • Grievance cell members can view complaints and post solutions
  • Access status reports with details on grievances received, disposed off & pending